Privacy Policy
1. Introduction
At CloudQuestions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud certification practice platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Profile information
- Payment information (processed securely through Stripe)
- Communication preferences
2.2 Automatically Collected Information
- Device information (browser type, IP address)
- Usage data (practice test results, study progress)
- Login times and session duration
- Performance and error data
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process payments and manage subscriptions
- Track your progress and customize your experience
- Send important account and service updates
- Respond to your support requests
- Improve our platform and develop new features
4. Information Sharing
We do not sell your personal information. We may share information in these limited circumstances:
- With service providers (payment processing, hosting, analytics)
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a business transfer
5. Data Security
We implement appropriate security measures to protect your information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.
9. Third-Party Services
Our platform integrates with third-party services:
- Auth0 for authentication
- Stripe for payment processing
- AWS for hosting and data storage
These services have their own privacy policies that govern their use of your information.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. Contact Us
If you have questions about this Privacy Policy, please contact us through our contact page.
Last updated: 6/22/2025
Privacy Policy
1. Introduction
At CloudQuestions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud certification practice platform.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Profile information
- Payment information (processed securely through Stripe)
- Communication preferences
2.2 Automatically Collected Information
- Device information (browser type, IP address)
- Usage data (practice test results, study progress)
- Login times and session duration
- Performance and error data
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process payments and manage subscriptions
- Track your progress and customize your experience
- Send important account and service updates
- Respond to your support requests
- Improve our platform and develop new features
4. Information Sharing
We do not sell your personal information. We may share information in these limited circumstances:
- With service providers (payment processing, hosting, analytics)
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a business transfer
5. Data Security
We implement appropriate security measures to protect your information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
8. Cookies and Tracking
We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.
9. Third-Party Services
Our platform integrates with third-party services:
- Auth0 for authentication
- Stripe for payment processing
- AWS for hosting and data storage
These services have their own privacy policies that govern their use of your information.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
11. Contact Us
If you have questions about this Privacy Policy, please contact us through our contact page.
Last updated: 6/22/2025